Services

Counseling

An interactive therapy designed to elicit or clarify presenting and historical information, identifying behavioral problems or conflicts, and provide support, education or understanding for the person, group or family to resolve or manage the current problem or conflict and prevent, resolve or manage similar future problems or conflicts. Services may be provided to an individual, a group of persons, a family, or multiple families.

Skills Training and Development

Teaching independent living, social, and communication skills to persons and/or there families in order to maximize the persons ability to live and participate in the community and to function independently. Examples of areas that may be addressed include self care, house hold management, social decorum, same – and opposite sex friendships, avoidance of explosions, budgeting, recreation, and development of social support networks and use of community resources. Services may be provided to a person, a group of persons or there families with the person (s) present.

Psychosocial Rehabilitation Living Skills Training

This service is the same definition as skills training and development but will only be utilized if Skills training and development requires more than 8 hours of continuous services per day.

Behavioral Health Prevention, Promotion, and Education

Education and training are single or multiple sessions provided to an individual or group of persons and/or there families related to the enrolled persons treatment plan. Education and training sessions are usually presented using a standardized curriculum with the purpose of increasing and individuals behavioral knowledge health related topic such as nature of an illness, relapse and symptom management, medication management, stress management, safe sex practice, HIV education, parenting skills education and healthy lifestyles (e.g., diet, exercise).

Psycho-Educational Services

Services which prepare a person to engage in meaningful work related activities may include; career/educational counseling, job shadowing, assistance in the use of educational resources, training and resume preparation, job interviewing skills, study skills, work activities, professional decorum and dress, time management, and assistance in finding employment.

Ongoing Support to Maintain Employment

Includes support services that enable a person to complete job training or maintaining employment. This may include monitoring and supervision, assistance in performing job tasks, work ? adjustment training, and supportive counseling.

Family Support

Home care training family services (family support) involve face to face interaction with family member (s) directed towards restoration, enhancement, or maintenance of the family functioning to increase the family?s ability to affectively interact and c are for the person in the home and community. May involve support activities such as assisting the family to adjust to the persons disability, developing skills to effectively interact and/or manage the persons, understanding the causes and treatment of behavioral health issues, understanding and effectively utilizing the system, or planning long term care for the person and family.

Respite

Respite services involve the supervision and/or care of persons residing at home in order to provide an interval of rest and or relief to the person and/or the primary care givers and may include a range of activities to meet the social, emotional and physical needs of the person during the respite period. These services may be provided on a short term basis (i.e. few hours during the day) or for longer periods of time.
Respite services can be planned or unplanned. If unplanned respite is needed, the appropriate agency personal will assess the situation and, with the care giver recommend the appropriate setting for respite.

The tasks of respite provider may include:

  • Securing all medical releases and instructions for care from the family/care giver
  • Providing supervision for the period of time authorized
  • Providing first aid and appropriate attention to illness and injury
  • Providing for the appropriate nutritional needs of the person
  • Providing transportation to regularly scheduled appointments including school or work as appropriate. [Transportation provided must be an appropriately licensed, safe vehicles equipped with required restraints (seatbelts, car seats) and safety equipment (wheel chair lockdowns). A.R.S. 28-4009]
  • Reporting any accidents or unusual incidences to ADHS/DBHS/RBHA (on required forms)

Regardless of the provider type, respite services can be provided in a facility or in a home setting. The setting in which respite services are received should be the most conducive to the persons situation. When respite services are provided in a home setting, household routines and preferences should be respected and maintained when possible. It is essential that the respite provider receive orientation from the family/caregiver regarding the person?s needs as well as the persons individualized service plan. At all times the respite provider shall respect and maintain the confidentiality of the family/caregiver.

Respite services, including the goals, setting, frequency, duration and intensity of the services, are defined in the person?s service plan. Respite services are not a substitute for other medically necessary covered services. The treatment team will also explore the availability and use of informal supports and other community resources to meet the caregivers respite needs.

Summer day camps, day care or other ongoing, structured activity programs are not respite unless they meet the definitions/criteria of respite services and the provider qualifications.

Parents receiving behavioral health services may receive necessary respite services for there non- enrolled children as indicated in there service plan. Non-enrolled siblings of a child receiving respite services are not eligible for behavioral health respite benefits.

Personal Care Services

Personal care services involve the provision of support activities to assist a person in carrying out daily living tasks and other activities essential for living in a community. May include assistance with homemaking (e.g., cleaning, food preparation, essential errands), personal care (e.g. bathing, dressing, oral hygiene), and general supervision and appropriate interventions (e.g., monitoring of individuals condition and functioning level). Services may involve hands on assistance, such as performing the task for the person or cueing the person to perform the task. These services are provided to maintain or increase the self-sufficiency of the person.

Case Management

Case management is a supportive service provided to enhance treatment goals and effectiveness.

Activities may include:

  • Assistance in maintaining, monitoring and modifying covered services
  • Brief telephone or face to face interactions with a person, family or other involved party for the purpose of maintaining or enhancing the persons functioning
  • Assistance in finding necessary resources other than covered services to meet basic needs
  • Communication and coordination of care with the persons family, behavioral and general medical and dental health care providers, community resources, and other involved supports including educational, social, judicial, community and other State agencies
  • Coordination of care activities related to continuity of care between levels of care (e.g., inpatient to outpatient care) and across multiple services (e.g., personal assistance, nursing services and family counseling)
  • Outreach and follow up of crisis and missed appointments
  • Participating in staffing, case conferences or other meetings with or without the person or his/her family participating; and Other activities as needed.

Case management does not include:

  • Administrative functions such as authorization of services and utilization review
  • Other covered services listed in the ADHS/ DBHS covered services guide.

 

 

 

 

 

 

 

Youth and Families First is a non profit Direct Services Provider for youth counseling, skills training, and mentoring. Please contact us for more information about our programs and services.

 
 
© 2011 Youth and Families First. | 5540 W. Glendale Ave Ste B106, Glendale, AZ 85301 | Phone: 623-435-6840 | Fax: 623-937-8502
 
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